Legal Notice

Publisher

Manferdini Group SAS, as an insurance and reinsurance broker, is registered under the number 24 002 592 with ORIAS – 26 boulevard Haussmann 75009 Paris - www.orias.fr

Manferdini Group SAS is also subject to the control of the ACPR (Autorité de Contrôle Prudentiel et de Résolution), whose headquarters are located at 4, Place de Budapest, 75436 Paris Cedex 9.

Manferdini Group SAS is a simplified joint-stock company with a capital of 10,000 euros, registered in the Cannes Trade and Companies Register under the number 985 273 671, with its registered office located at 37 rue d’Antibes 06400 Cannes.

For any complaints:

Phone: +33 492 111 492
Email:

In the event that you have previously lodged a complaint with our "complaints service" above, and you consider that the response provided is not satisfactory and that there is therefore a dispute between us for which you wish to seek redress, you have the possibility, free of charge, to use the services of a consumer mediator: Form on www.ieam.eu (preferred) or by postal mail to IEAM. Mediation Courtensia. 31 Bis & 33 rue Daru 75008 Paris.

Website Hosting

This website is developed by Apsia SAS, a simplified joint-stock company, registered in the Paris Trade and Companies Register under the number 517 970 158, with its registered office located at 27 rue Catherine de la Rochefoucauld 75009 Paris, FRANCE.
This website is hosted by Microsoft Azure, société 1, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland.

Website Graphic Design

The graphics and graphic charter were created by Créative Corner, a simplified joint-stock company, registered in the Angers Trade and Companies Register under the number 820 771 095, with its registered office located at 38 B boulevard de Strasbourg 49000 Angers
Phone:
Graphic Design Manager: Loonick Morin
Contact address:

Data Privacy Policy

With this notice, we will inform you of the procedures for processing personal data by Manferdini Group SAS and the rights of the persons concerned under the applicable data protection regulations. The information contained in this notice describes how Manferdini Group SAS collects, uses, shares, and protects your personal data and explains the rights you have regarding the use, access, and correction of your data.

The information in this notice is intended for all individuals concerned by the processing of their personal data in the context of the subscribed policy. If different from the policyholder, this notice must also be communicated to the insured individual.

Manferdini Group SAS is subject to the applicable regulations on personal data protection, including the General Data Protection Regulation (GDPR) and the Data Protection Act. Manferdini Group SAS acts as the data controller of your personal data, meaning that Manferdini Group SAS determines the purposes and means of processing your personal data.

Personal Data Processing (GDPR)

The personal data collected are processed by: If you have any questions or comments about this policy or the processing of your personal data, you can contact Manferdini Group SAS by the following means:

  • By postal mail at the following address: Manferdini Group SAS, Data Protection Service, 2 place Aristide Briand 72000 Le Mans - FRANCE
  • By email at the following address:

You have the following rights over your personal data, within the conditions and limits provided by law:

  • The right of access, which allows you to request to obtain confirmation that your personal data are or are not processed by us, as well as information on the characteristics of the processing, such as the purposes, categories, recipients, durations, sources, transfers, rights.
  • The right to rectification, which allows you to request to correct or complete your personal data that are inaccurate or incomplete.
  • The right to erasure, which allows you to request the deletion of your personal data that are no longer necessary for the purposes for which they were collected, that are subject to withdrawal of your consent, that are subject to legitimate opposition, that have been processed unlawfully, that must be erased to comply with a legal obligation.
  • The right to restriction, which allows you to request the suspension of the processing of your personal data in certain cases, for example when you dispute the accuracy of your data, when the processing is unlawful but you oppose the erasure, when we no longer need your data but you need them for the establishment, exercise or defense of your legal rights, when you have exercised your right to object and we are verifying whether our legitimate grounds override yours.
  • The right to data portability, which allows you to request to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format, and to transmit them to another data controller, when the processing is based on your consent or on a contract, and is carried out using automated processes.
  • The right to object, which allows you to object at any time, for reasons related to your particular situation, to the processing of your personal data based on our legitimate interest, unless we demonstrate that we have compelling legitimate grounds for the processing that override your interests and rights and freedoms, or for the establishment, exercise or defense of legal claims. You can also object at any time to the processing of your personal data for direct marketing purposes, including profiling related to such marketing.
  • The right to withdraw your consent, when the processing of your personal data is based on your consent, without affecting the lawfulness of the processing carried out before the withdrawal.
  • The right to define directives concerning the fate of your personal data after your death, which can be general or specific, and which can be recorded with a certified digital trusted third party by the control authority.
  • The right to lodge a complaint with the competent control authority if you believe that the processing of your personal data constitutes a violation of the applicable regulations.

To exercise your rights, you can contact us by postal mail at the following address: Manferdini Group SAS, Data Protection Service, 2 place Aristide Briand 72000 Le Mans, or by email at the following address: . You will need to provide us with a copy of your identity document and specify the subject of your request.

Personal Data Subject to Processing

Manferdini Group SAS collects and processes personal data in accordance with the General Data Protection Regulation (GDPR), Law No. 78-17 of January 6, 1978, relating to Information Technology, Files and Liberties, the Insurance Code, as well as generally applicable legal and regulatory provisions. We process personal data that has been provided to us in the context of the subscribed insurance contract, quote request, and which may concern the subscriber or, where applicable, their staff, the insured and/or the beneficiary. Personal data is necessary for the proper execution of the insurance contract as well as for the adequate management of claims. Personal data is all information that allows you to be identified directly or indirectly. We collect your personal data mainly when you contact us, when you request a quote, when you subscribe to an insurance contract, when you declare a claim, or when you use our website.

In particular, we process the following data and categories of data:

  • Personal identification data (e.g., name, surname, gender, date of birth, postal address, email address, telephone number, nationality)
  • Economic and financial data (e.g., income, financial situation, tax data, banking data)
  • Health data (e.g., medical information)
  • Professional life data (e.g., profession, employment contract, skills)
  • Data relating to contractual and pre-contractual relationship (e.g., insurance policy number, subscriber number, claim number, history of claims and incidents)
  • Connection data (e.g., IP address, browser, operating system)

Data concerning children under 15 years of age are collected with the express consent of the holder(s) of parental authority.

Purposes of Data Collection

The processing of personal data by Manferdini Group SAS is carried out for specific purposes, which are listed below:

  • The study, subscription, management, and execution of insurance contracts
  • Assessment and acceptance of risk
  • Contract management, including claims and complaints
  • Customer relationship management
  • Statistical studies
  • Compliance with legal and regulatory obligations
  • Prevention of fraud and money laundering
  • Improvement of our products and services
  • Prospecting and commercial solicitation (with your consent or within the limits permitted by applicable regulations)

Legal Bases of Processing

We process your personal data in accordance with the legal bases provided for in the regulations on the protection of personal data, including:

  • The execution of a contract to which you are a party or pre-contractual measures taken at your request
  • Compliance with legal or regulatory obligations
  • Your consent
  • Our legitimate interest

Recipients of Personal Data

The personal data collected are intended for:

  • The staff of Manferdini Group SAS responsible for the management of the subscribed insurance contract and the execution of related services
  • Manferdini Group SAS subcontractors and service providers
  • Our partners and intermediaries involved in the performance of the insurance contract (insurance companies, reinsurance companies, banks, technical experts, etc.)
  • The competent authorities, in the context of legal or regulatory obligations

Data Transfer Outside the European Union

In some cases, we may transfer your personal data to countries outside the European Union, where data protection laws may differ from those of the European Union. In this case, we ensure that these transfers are carried out in accordance with the regulations in force and guarantee a level of protection for your personal data equivalent to that of the European Union, either by using appropriate contractual clauses, by ensuring that the recipient companies are certified under a data protection scheme recognized as ensuring adequate protection, or by any other appropriate means.

Retention Period of Personal Data

We retain your personal data for the time necessary to achieve the purposes for which they were collected, in accordance with applicable regulations. In particular, we apply the following retention periods:

  • Data collected in the context of the insurance contract: the duration of the contractual relationship, then for the duration of the applicable legal limitation periods
  • Data collected in the context of prospecting and commercial solicitation: three years from the date of collection or the last contact with you
  • Data collected in the context of the fight against fraud and money laundering: five years from the date of collection
  • Connection data: thirteen months from the date of collection

Data Security

Manferdini Group SAS implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data, in particular to protect them against loss, accidental destruction, alteration, and unauthorized access.

Changes to the Data Privacy Policy

We may update this Data Privacy Policy from time to time to reflect changes in our practices, legal or regulatory developments. We will inform you of any substantial changes by an appropriate means. The latest version of this Data Privacy Policy is available on our website.